My online payment just failed. What do I do?

Sorry you've had to face this! A common reason payment failures happen is temporary outages on the bank's side. The best solution is to just try again after some time.

But we don't accept American Express, Diner's Club or Citibank Maestro(Mastercard and Visa are accepted). Using any of these cards will cause the payment to fail.

In case you've made more than 2 payment attempts at different times of the day, and it has still failed, do send a message and let us know. We'll pause all further action, and check with the bank right away.

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