How long do refunds take on Simpl?
Just like paying with Simpl, refunds on Simpl are instant. In case you haven’t received a refund, it’s probably because it hasn’t been initiated by the merchant yet.
If you were promised a refund and it still isn’t showing up on your Simpl account, drop us a message. Include the merchant name, transaction date, amount and your phone number.
We’ll contact the merchant and have it resolved for you.