How long do refunds take on Simpl?

Just like paying with Simpl, refunds on Simpl are instant. In case you haven’t received a refund, it’s probably because it hasn’t been initiated by the merchant yet. 

If you were promised a refund and it still isn’t showing up on your Simpl account, drop us a message. Include the merchant name, transaction date, amount and your phone number. 

We’ll contact the merchant and have it resolved for you. 

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