What happens if someone doesn’t pay their Simpl bill?
Simpl uses sophisticated algorithms to identify trustworthy people. This is why hardly any Simpl user ends up refusing to pay. But in case a payment isn’t made by the due date, Simpl can charge a late penalty of upto Rs. 250. In case a user informs us about any issue s/he is facing, we withhold the late penalty. Users are also notified multiple times via Email and SMS before the penalty is levied. We hate hidden charges as much as you.
For the few users who do refuse, a Simpl bill is legally enforceable. So we almost never see a complete refusal to pay.